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Collaboration, Standardization & Visibility

ERP for Promotional Products–Supply Chain

If you cannot get the product within the buyer’s window, the buyer will go somewhere else, but if you keep too much inventory on hand, you will lose money. If your prices are not competitive, the buyer will go somewhere else, but if you lower the margin on the items

5 Advantages of Integrated Cloud Software for Promotional Products Companies

Companies in the promotional products industry need a software solution that fits their business model and addresses the specific functionality needs of the industry. They need a unique combination of ERP, CRM, warehouse and distribution, and ecommerce software and some also need software for light manufacturing. Most companies choose a software

Customer Satisfaction Requires a Great ERP: Part I Communication

Customer satisfaction demonstrated with 5-star ratings

Customer satisfaction–when I visit companies, I hear over and over again that their main differentiator and the reason for their success is superior customer satisfaction. In fact, 80% of businesses believe they provide “superior” customer service. But, of course, that is statistically impossible. This demonstrates that the vast majority of

ISV Network–Why Does it Matter?

ISV network

What is an ISV network and why does it matter to me, the user? Independent software vendors (ISVs) are those companies that create add-on software and apps for more generic platform products like customer relationship management software (CRM) or enterprise resource planning software (ERP). Most CRMs and ERPs are “horizontal”

New Technologies for Business–Yes or No?

New technologies photo

We live in a world where new technologies and apps are introduced every day.  It is hard to believe that less than four years ago Twitter was just gaining popularity and is now one of the leaders in social media communication.  The same can be said for Snapchat, Instagram, Vine,

Jumping on the Cloud

Everybody is jumping—jumping onto the Cloud bandwagon, that is.  There are many benefits—flexibility, cost-savings, availability, security, governance, and skills.  It’s just a matter of time.  It’s not IF you will get on the Cloud, but when and what you will do once you get there. We are living in historic

2016 SaaS Awards—Acumatica Takes First Place among ERPs

Best SaaS Product for ERP

Congratulations to Acumatica for being selected as the Best SaaS Product for ERP (enterprise resource planning) in the 2016 SaaS Awards program.   The SaaS Awards program is a global program that seeks to recognize and celebrate innovation and excellence in Cloud-based SaaS (solutions as a service) solutions. With categories such

Use Your New ERP to Improve Processes

Processes flowchart

I was reading a blog post about documenting processes for ERPs and I had a flashback.  At my last job, working at a mid-sized company, I was given the project to select and implement a CRM that would eventually integrate with an existing ERP, necessitating common processes that would leverage both

ERP Selection–You Need a Plan

ERP SElection Plan

Are you getting ready to start a new accounting system or ERP selection process?  One thing to keep in mind is that the selection itself is a project—a project worthy of the same level of planning, documentation, and execution of any other project with a similar impact.  And your choice

Your Opinion Matters

This Spring, I attended the Acumatica Partner Summit 2016 Conference in Orlando, Florida.  It was my first opportunity to meet members of Acumatica’s corporate team and Acumatica partners across the United States.  Ironically, during the exact same time period, on the other side of the country, in Denver Colorado, Oracle

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